With over 20 years of experience in the industry, Jeffrey has cultivated a rich professional background working with both local and multinational companies in Malaysia and Singapore. Throughout his career, he has undertaken diverse roles, showcasing his expertise and leadership in various capacities:

• ▸ Head of Solution: Jeffrey adeptly managed multifunction printer (MFP) solutions, as well as overseeing Managed IT Services and Retail Solutions.

• ▸ Project Experience: Notably, he spearheaded the implementation of Retail Solutions for a prominent Japanese retail chain store in Malaysia.

• ▸ Regional Solution Manager: In this capacity, he led pre-sales and solution teams across Southeast Asia, demonstrating his strategic acumen and proficiency in navigating regional complexities.

• ▸ Solution Consultant: Tasked with driving digitization and outsourcing services for the Financial Services Industry, Jeffrey played a pivotal role in modernizing operations and enhancing efficiency.

• ▸ Pre-sales Consultant: His expertise extended to supporting companies in the software business and Business Process Services (BPS), providing valuable insights and guidance in solution development.

• ▸ Business Manager: Jeffrey's tenure as a Business Manager focused on promoting capturing technologies and Electronic Document Management System (EDMS) solutions, underscoring his adaptability and versatility in addressing diverse business needs.

• ▸ Bachelor of Information Technology from Wollongong University, Australia

• ▸ Diploma of Information Technology from Nanyang Polytechnic, Singapore

• ▸ Certified Kofax Kapow Engineer

• ▸ Certified ISO 27001:2022 Lead Auditor

• ▸ Certified Information Security Awareness Manager

• ▸ Certified Lean Six Sigma Yellow Belt

• ▸ Certified Documentum Pre-Sales Engineer

• ▸ Certified Print Management Solutions SA